1111bet bd Privacy Policy

This Privacy Policy ("Policy") applies to all users of the 1111bet bd platform. When you register on our website, manage your account, or use any of our services, you are considered to have agreed to the terms of this Policy.

1111bet bd believes that protecting user privacy is a fundamental responsibility. The purpose of this Policy is to clearly inform you what types of information we collect, how that information is used, and what steps we take to keep your information secure. For details on the general terms of using the platform, please read our Terms and Conditions.

1111bet bd reserves the right to amend this Policy at any time. You will be notified of significant changes via a notice on the platform. Continued use of the service after any changes will be taken as acceptance of the updated Policy.

1111bet bd collects two types of information from various sources — information you provide directly and information collected automatically.

2.1 Information You Provide

• Full name and date of birth (for age verification — the minimum age to participate on the platform is 21+)
• Mobile number and email address
• Account username and password (stored in encrypted form)
• National ID or passport number (where identity verification is required)
• Financial transaction details, such as bKash, Nagad, or Rocket account numbers
• Any messages or complaints you send via support chat or email

2.2 Automatically Collected Information

• IP address and device type
• Browser type and operating system
• Which pages were visited on the platform and when
• Browsing behaviour collected through cookies and session tokens
• Transaction history and betting activity logs

Collected information is used only for specific and legitimate purposes. 1111bet bd never uses your information for unnecessary purposes or sells it to third parties.

• Account Management: To handle registration, login, and account security.
• Identity Verification: To confirm age and identity in order to prevent account misuse and fraud.
• Financial Transactions: To process deposits, withdrawals, and related transactions.
• Customer Support: To resolve your issues through 24/7 live chat and email support.
• Promotional Communication: To send you information about bonuses and offers, with your consent.
• Platform Improvement: To use analytical data to improve user experience and service quality.
• Legal Obligations: To comply with applicable law or valid requests from competent authorities.

1111bet bd does not sell your personal information to third parties as a matter of policy. However, limited information may be shared with certain trusted partners for the purpose of operating the service.

4.1 Who Information May Be Shared With

• Payment Processors: Mobile financial service providers such as bKash, Nagad, and Rocket, solely to process transactions.
• Technology Partners: Server hosting and cybersecurity service providers, who operate under strict confidentiality agreements.
• Authorities: Relevant authorities where required by a valid legal order or investigation.

4.2 Where Information Is Not Shared

Your information is not transferred to third parties for advertisers, data brokers, or any other commercial purpose. Every third-party partner is required to follow our privacy standards.

1111bet bd follows the latest technology and practices to keep your information secure. We implement industry-standard security measures to prevent unauthorised access, data theft, or loss.

• SSL Encryption: All data transmitted on the website is protected by SSL technology.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Access Controls: Only authorised staff can access user information.
• Regular Security Audits: Regular audits are conducted to identify and address system vulnerabilities.
• Firewall and IP Monitoring: Suspicious activity is automatically detected and blocked.

However, complete security on the internet cannot be guaranteed. You are therefore advised to stay cautious — do not share your password with anyone, and if you notice any suspicious activity, inform our support team immediately.

Cookies and similar technologies are used on the 1111bet bd website. Cookies are small data files stored in your browser.

6.1 Types and Purpose of Cookies

• Essential Cookies: Required for managing login sessions and security; disabling them will prevent the site from functioning properly.
• Performance Cookies: Used to analyse page loading speed and user behaviour.
• Functional Cookies: Help remember your preferences, such as language or device settings.

You can control or disable cookies through your browser settings. However, disabling essential cookies may cause some services to not work properly.

1111bet bd retains your information only for as long as necessary.

• Active Accounts: All relevant information is kept while the account remains active.
• Closed Accounts: After an account is closed, transaction records may be retained for a set period to meet legal obligations.
• Marketing Data: Marketing communications are stopped immediately once you withdraw your consent.
• Log Data: Technical logs are generally deleted automatically after a set period.

You have certain important rights over your own information, which 1111bet bd acknowledges and fully respects.

• Right to Access: You may ask what information we hold about you.
• Right to Correction: You may request that incorrect or incomplete information be corrected.
• Right to Deletion: You may request that certain information be deleted, subject to legal obligations.
• Right to Object: You may object to your information being used for marketing purposes.
• Right to Portability: You may request a copy of your information in a structured format.

To exercise any of these rights, contact us via 24/7 live chat support or email. We will review your request as promptly as possible. To learn more about responsible gaming and setting personal limits, visit our Responsible Gaming page.

All services on 1111bet bd are strictly for persons aged 21 and above. We do not knowingly collect any information from minors.

An age verification process is carried out at registration. If it comes to our attention that a minor has opened an account, that account will be closed immediately and the associated information will be deleted.

Our servers and infrastructure may be located in various regions. As a result, your information may be processed or stored outside Bangladesh. In such cases, the country to which your data is transferred may not have the same level of data protection as your own country.

1111bet bd ensures that data transfers are governed by contractual safeguards so that your information remains properly protected wherever it is held.

This Privacy Policy is reviewed and updated from time to time. If any significant changes are made, a notice will be posted on the platform and the "Last Updated" date at the top of the page will be changed.

If you have any questions about this Privacy Policy or any concerns regarding your information, please contact our support team. You can also visit our About Us page to learn more about us. Our FAQ section is also useful for answers to common questions.

1111bet bd is committed to the privacy and security of users in Bangladesh. Our goal is to run a transparent, trustworthy, and secure platform.