1111bet bd Terms and Conditions

1.1 Definitions and Scope

In these Terms, "Platform" refers to the 1111bet bd website, mobile app, and related services. "User" refers to any person who uses the platform through a registered account or in any other way. These Terms apply to all services, bonuses, competitions, and communication channels of the platform.

1.2 User Eligibility

To use the platform, a user must meet the following conditions:

• Must be at least 21 years of age.
• Must not reside in any jurisdiction where online betting is completely prohibited.
• Must operate the account under their own identity — playing on behalf of others or using another person's account is not allowed.
• A single individual holding multiple accounts is strictly prohibited.

1.3 Changes to Services

1111bet bd may at any time, without prior notice, make changes to the scope of services, game selection, bonus structure, or technical features. The platform is not liable for temporary unavailability due to maintenance or technical reasons.

2.1 Registration Process

Accurate and complete information must be provided when opening an account. Providing false information may result in the account being suspended or closed, and any funds held may be voided. The mobile number and email provided at registration will be verified.

2.2 Identity Verification (KYC)

Identity verification is mandatory before withdrawals or transactions above a certain amount. 1111bet bd may request any one of the following documents:

• National Identity Card (NID)
• Passport
• Driving Licence

Even after submitting documents, the platform may request additional information. Withdrawals may be delayed until verification is complete.

2.3 Account Security

The user is responsible for keeping their login credentials (username and password) secure. If unauthorised access is suspected, support must be contacted immediately. The platform will not be held responsible for account misuse if the user does not report it in time.

3.1 Deposits

Deposits at 1111bet bd are accepted via bKash, Nagad, and Rocket. The minimum deposit amount for each method is ৳500. If a deposit is delayed due to network issues during processing, the user may contact the support team.

3.2 Withdrawals

Withdrawals can be made via bKash, Nagad, and Rocket. The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 10 to 45 minutes. 1111bet bd reserves the right to complete identity verification before approving a withdrawal request.

• The withdrawal account and the deposit account must be in the same person's name.
• Wagering requirements for bonus funds must be met before a withdrawal can be made.
• The platform reserves the right to cancel a withdrawal if any form of fraud is suspected.

4.1 Welcome Bonus

New members receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. Before withdrawing bonus funds, the bonus amount must be wagered 20 times. For example: depositing ৳1,000 earns a ৳1,200 bonus, giving a total balance of ৳2,200, and the wagering requirement is ৳1,200 × 20 = ৳24,000.

4.2 Ongoing Promotions

1111bet bd regularly runs various promotional offers, notable among them being weekly reload rewards, Friday special offers, and cricket festival bonuses. Each offer has its own terms, and multiple bonuses cannot be claimed at the same time unless explicitly permitted. In any dispute regarding bonuses, the decision of 1111bet bd is final.

4.3 Bonus Abuse

Creating multiple accounts to take advantage of bonuses, using another person's identity, or engaging in any other fraudulent activity may result in that account and all associated accounts being closed, and all earned bonuses will be voided.

5.1 Placing Bets

Once a bet is confirmed, it cannot be changed or cancelled. If incorrect odds are displayed due to a technical error, 1111bet bd reserves the right to void those bets. Official sports body data is used to determine the results of matches or events.

5.2 Match Fixing and Fraud

Any attempt to influence the outcome of an event, engage in match-fixing, or gain an advantage through any other dishonest means will result in the relevant account being closed and any winnings being forfeited.

5.3 Prohibition on Automated Software

The use of bots, scripts, or any other automated software to place bets is strictly prohibited. If such activity is detected, the account will be suspended immediately.

6.1 VIP Levels and Benefits

1111bet bd has five VIP levels: Bronze, Silver, Gold, Platinum, and Diamond. Each level provides cashback at a set rate on weekly net losses. For example, if a Gold member has a net loss of ৳20,000 in a week, they receive ৳20,000 × 0.7% = ৳140 in cashback.

6.2 Level Change Policy

Advancement to a higher VIP level depends on the user's regular activity and engagement on the platform. 1111bet bd reserves the right to review or change VIP status at its discretion.

7.1 List of Prohibited Activities

Any of the following activities is strictly prohibited and may result in account closure:

• Operating multiple accounts for the same individual.
• Using the platform for money laundering or circulating illegal funds.
• Attempting to breach the platform's security systems.
• Harassing or defrauding other users.
• Using automated betting software.
• Exploiting technical errors in the system.

7.2 Account Suspension and Closure

1111bet bd reserves the right to temporarily suspend or permanently close any account for any reason, without providing an explanation. If a legitimately earned balance exists, an attempt will be made to allow withdrawal before closure, though this may not apply in cases of fraud.

8.1 Use of Personal Information

Personal information provided at registration is used for identity verification, service delivery, and fraud prevention. For a detailed explanation of how your information is collected, stored, and processed, please read our Privacy Policy page.

8.2 Data Sharing

1111bet bd does not sell users' personal information to third parties. However, information may be shared in a limited way as part of legal obligations or with service partners (such as payment processors).

9.1 Limit-Setting Options

1111bet bd believes that gaming is a form of entertainment and should never be a source of financial stress. Users may set their own deposit, bet, or session limits. Requests to temporarily or permanently close an account can also be made if needed.

For detailed guidance on responsible betting, please visit our Responsible Gaming Policy page.

9.2 Protection of Minors

Account registration and participation in any gaming or betting activity is strictly prohibited for persons under 21 years of age. If age fraud is found, the relevant account will be cancelled and any deposited funds will not be returned.

10.1 Customer Support

The 1111bet bd support team provides assistance in Bengali and English via live chat and email, seven days a week, twenty-four hours a day. For answers to common questions, visit our Frequently Asked Questions (FAQ) page.

10.2 Dispute Resolution Process

In the event of a dispute or complaint, the user must first contact the support team via live chat or email. Complaints must be submitted within 30 days of the incident. 1111bet bd will provide a written decision within two weeks. If the matter is not resolved through this process, an attempt will be made to settle it through mediation.

11.1 Technical Disruptions

If a bet or transaction fails due to internet disconnection, server downtime, or any other technical issue, 1111bet bd's liability will be limited. The decision to reinstate a bet or provide compensation in such cases will be at the platform's own discretion.

11.2 Third-Party Services

1111bet bd is not directly liable for issues arising from the actions of payment gateways, game software providers, or other third parties. However, every effort will be made to assist in resolving such issues.

12.1 Right to Amend

1111bet bd reserves the right to amend these Terms at any time. For significant changes, an attempt will be made to notify users via email or a platform notification. Continued use of the platform after an amendment will be considered acceptance of the new terms.

12.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect. The invalid provision will be replaced by a valid provision that is as close as possible in meaning.

12.3 Entire Agreement

These Terms, the Privacy Policy, and the separate terms of specific promotions together form the entire agreement between 1111bet bd and the user. Any promises made previously, whether verbally or in writing, are superseded by this document.